Created with patient care, comfort, and convenience in mind
Our state-of-the-art City Health day hospitals and procedure centres strive to provide patients with premium care and services.
With five day hospitals and procedure centres nationwide, we provide seamless care across the full day hospital spectrum. We continuously ensure the best possible outcomes for our patients through rigorous protocols, active participation in research, and staying at the forefront of innovation and technology.
Our Values
Patient focus
We place our patients at the centre of our decision making to ensure we provide them with the best possible outcomes. With an open communication policy, with patients, their careers and the wider community we are continuously working to improve and provide beyond exceptional care to all patients.
Respect and collaboration
We pride ourselves on listening and responding to the needs of both our patients and staff through a formal feedback process.
Commitment to safety and excellence
We hold a strong commitment towards patient safety and the quality of services provided. This is reflected in our organisation-wide approach, with regular reviewing, improving, monitoring, and taking accountability for all safety and quality systems.
Innovation
We are continuingly reviewing and improving our patient care and systems to remain at the forefront of healthcare delivery.
Accreditations
As part of City Health Day Hospitals, we are committed to providing you with individually tailored and thorough care. Our day hospitals and procedure centres are fully accredited against the National Safety and Quality Health Service Standards, a mandatory set of eight standards established by the Australian Government for all public and private hospitals. Licensed by State Health under the relevant State Health Services Regulations.
Acknowledgement of Country
At City Health Day Hospitals and Procedure Centres we acknowledge the traditional custodians of the land on which our hospital operates, and their Elders past, present and future. We acknowledge and respect their continuing culture and the contribution they make to the life of these regions.
We recognise that the Aboriginal and Torres Strait Islander people have the right to feel confident and safe in accessing the Australian healthcare system. At City Health Day Hospitals and Procedure Centres, we place this imperative at the forefront of our training, education, and policy development, and acknowledge the importance of Aboriginal and Torres Strait Islander communities’ history and culture.
We are committed to working with their local Aboriginal and Torres Strait Islander communities to identify their specific cultural requirements and healthcare needs.
Acknowledging Aboriginal and Torres Strait Islander people is an important aspect of ending exclusion. Awareness of the importance of different cultures and acceptance of this diversity as a part of modern Australia is central to our Company culture. This increased acceptance across all aspects of our society is a critical aspect in helping to create a more united Australia.
