Talk to our friendly staff
For general patient enquiries, please contact the administration team at your preferred day hospital:
- Jolimont Day Hospital: adminjdh@jolimontdayhospital.com.au
- Notting Hill Day Hospital: admin@nottinghilldayhospital.com.au
- Brisbane Procedure Centre: admin@brisbaneprocedurecentre.com.au
- Southside Procedure Centre: clinicaladminsouthside@cityfertility.com.au
- Gateway Day Hospital: admin@gatewaydayhospital.com.au
For specialist enquiries regarding access to or use of our day hospitals, please contact the relevant State Director of Nursing:
Your feedback is important to us
We would greatly appreciate if you could kindly provide your comments about your experience at our hospitals/procedure centres and any suggestions for improvements you may have.
You can send us your feedback/suggestions by:
- Emailing one of our local day hospital/procedure centres that you attend directly.
- Speaking with one of our friendly reception staff at your day hospital/procedure centre.
- Completing a customer feedback form, which are available at the reception in our day hospitals/procedure centres.
- Emailing us at admin@cityhealth.com.au
If you remain dissatisfied with our response, you may contact the Office of the Health Ombudsman. Its service is free, confidential and impartial. To lodge a complaint with this independent health service complaints agency, phone 133 646 Monday to Friday (9am to 5pm) or visit www.oho.qld.gov.au.
Media enquiries
For all media enquiries, please contact Melinda Healy at melhealy@cityfertility.com.au
MELINDA HEALY
